Front Office
- The reception is the primary contact for all inquiries and assistance.
- Operating 24/7, it handles telephone calls, directs visitors to respective departments, and registers outpatients.
- Information regarding room availability (General, Semi-Private, Private, Special, and Deluxe), charges, insurance schemes, and medical assistance programs is provided.
- It assigns IP numbers, facilitates admissions, transfers, and discharges, and maintains daily census reports.
Help Desk
The Help Desk at St. Ignatius Hospital is dedicated to ensuring patient satisfaction and addressing any concerns or issues that may arise during your stay. Our commitment to providing excellent care extends to promptly handling any complaints or problems related to our services.
If you have any concerns regarding your treatment, the facilities, or any other aspect of your experience at the hospital, please don’t hesitate to approach our Help Desk. Our staff will listen attentively to your feedback and work diligently to resolve any issues with care and sensitivity. Your comfort and well-being are our top priorities, and we are here to support you every step of the way.
Accounts Department
Billing
Patients are encouraged to familiarize themselves with the hospital’s billing procedures to facilitate a smooth and transparent process. The hospital generates two types of bills: Outpatient (OP) Payment and Inpatient (IP) Payment. Understanding these nuances ensures clarity and expedites processing.
Cash Counter
The hospital’s cash counter operates round the clock for the convenience of patients and their families. Here are some important points to note:
- Open 24 hours a day, the cash counter accepts payments for all services.
- Receipts are issued for all payments made.
- Patients are encouraged to cross-check their bills before leaving the counter to ensure accuracy.
Laundry Service
Our laundry service ensures the cleanliness and hygiene of hospital linens through systematic collection, washing, and replenishment procedures. Following strict infection control protocols, we maintain high standards of cleanliness to support patient care.
Security
Ensuring the safety and security of our patients and staff, our security team operates round the clock to monitor entrances, register visitors, and enforce visiting policies. With a focus on maintaining order and safety within the hospital premises, we strive to create a secure environment for all.
Canteen
Our hospital canteen provides nutritious meals and refreshments for patients, visitors, and staff. With a focus on quality and variety, our menu caters to diverse dietary preferences and requirements. Whether you’re looking for a hearty meal or a light snack, our canteen offers a welcoming environment to enjoy delicious food and beverages.
Parking
A spacious parking area is available for 2 wheelers in front of the old Block and 3 and 4 wheelers behind the hospital building for the convenience of patients and their significant others. Please note that this parking area is exclusively reserved for vehicles belonging to patients and their companions. Your cooperation in adhering to this policy ensures smooth access to parking facilities for those in need of medical care.
Archives
Categories
Archives
Front Office
- The reception is the primary contact for all inquiries and assistance.
- Operating 24/7, it handles telephone calls, directs visitors to respective departments, and registers outpatients.
- Information regarding room availability (General, Semi-Private, Private, Special, and Deluxe), charges, insurance schemes, and medical assistance programs is provided.
- It assigns IP numbers, facilitates admissions, transfers, and discharges, and maintains daily census reports.
Help Desk
The Help Desk at St. Ignatius Hospital is dedicated to ensuring patient satisfaction and addressing any concerns or issues that may arise during your stay. Our commitment to providing excellent care extends to promptly handling any complaints or problems related to our services.
If you have any concerns regarding your treatment, the facilities, or any other aspect of your experience at the hospital, please don’t hesitate to approach our Help Desk. Our staff will listen attentively to your feedback and work diligently to resolve any issues with care and sensitivity. Your comfort and well-being are our top priorities, and we are here to support you every step of the way.
Accounts Department
Billing
Patients are encouraged to familiarize themselves with the hospital’s billing procedures to facilitate a smooth and transparent process. The hospital generates two types of bills: Outpatient (OP) Payment and Inpatient (IP) Payment. Understanding these nuances ensures clarity and expedites processing.
Cash Counter
The hospital’s cash counter operates round the clock for the convenience of patients and their families. Here are some important points to note:
- Open 24 hours a day, the cash counter accepts payments for all services.
- Receipts are issued for all payments made.
- Patients are encouraged to cross-check their bills before leaving the counter to ensure accuracy.
Laundry Service
Our laundry service ensures the cleanliness and hygiene of hospital linens through systematic collection, washing, and replenishment procedures. Following strict infection control protocols, we maintain high standards of cleanliness to support patient care.
General Store
[content here]
Security
Ensuring the safety and security of our patients and staff, our security team operates round the clock to monitor entrances, register visitors, and enforce visiting policies. With a focus on maintaining order and safety within the hospital premises, we strive to create a secure environment for all.
Canteen
Our hospital canteen provides nutritious meals and refreshments for patients, visitors, and staff. With a focus on quality and variety, our menu caters to diverse dietary preferences and requirements. Whether you’re looking for a hearty meal or a light snack, our canteen offers a welcoming environment to enjoy delicious food and beverages.
Parking
A spacious parking area is available for 2 wheelers in front of the old Block and 3 and 4 wheelers behind the hospital building for the convenience of patients and their significant others. Please note that this parking area is exclusively reserved for vehicles belonging to patients and their companions. Your cooperation in adhering to this policy ensures smooth access to parking facilities for those in need of medical care.